**FOR IMMEDIATE RELEASE**
(Sony Return Policy Update: Extended Unconditional Return Period)
**SONY EXTENDS UNCONDITIONAL RETURN PERIOD FOR CUSTOMERS**
TOKYO, JAPAN – Sony Corporation announced a significant update to its return policy today. The company is extending the unconditional return period for many products. This change applies to items bought directly from Sony online stores and select Sony retail locations.
The standard return window is now longer. Customers have more time to decide if they want to keep their purchase. Previously, the unconditional return period was shorter. Now, customers get extra days to initiate a return without needing a specific reason. The exact number of additional days depends on the product category. Full details are available on the official Sony support website.
This policy update covers a wide range of Sony electronics. Eligible items include popular TVs, headphones, cameras, gaming consoles like the PlayStation 5, and other audio equipment. Some exclusions exist. These typically involve personalized items, software, and digital content. Customers should check the specific product page for confirmation.
Sony stated this change responds directly to customer feedback. The company wants to improve the buying experience and build stronger trust. “We understand buying electronics is a big decision,” said a Sony spokesperson. “People need time with a product at home. They need to see if it fits their life. Giving them more flexibility makes sense. We believe this longer return period shows our commitment. We stand behind our products and want customers to feel confident.”
(Sony Return Policy Update: Extended Unconditional Return Period)
The updated return policy takes effect immediately. It applies to purchases made starting today. Orders placed before today’s date follow the previous return guidelines. Sony encourages customers to review the complete terms and conditions on their website. This ensures they understand the process and eligibility requirements. The goal is a smoother, more customer-friendly return experience.

